That’s So Fetch does not offer a money-back guarantee. However, customers can return their items by mail using a trackable shipping method. Thats So Fetch is an online store, so they do not have physical retail locations where customers can return their items. So Fetch’s customer service team is known for being helpful and responsive, so customers can rest assured that their inquiries will be addressed promptly. Customers can contact Thats So Fetch via email or live chat for help with their returns. So Fetch has a dedicated customer service team that can assist customers with their returns. This may be inconvenient for some customers who prefer the option to exchange items, but it’s important to remember that That’s So Fetch’s prices are already very affordable. Instead, customers must return their items for store credit and then make a new purchase for the desired item. That’s So Fetch does not have an exchange policy. Once the return is received, That’s So will issue store credit for the item’s full purchase price, excluding the original shipping cost. It’s important to note that That’s So, Fetch does not offer refunds, only store credit.Ĭustomers are responsible for the shipping cost when returning items, and That’s So Fetch recommends using a trackable shipping method to ensure that the package is delivered. This means that customers have 60 days from the date of purchase to return their items for store credit. That’s So Fetch offers a 60-day return policy for full store credit, excluding the shipping cost. Proof of purchase required (order number, email confirmation) No exchanges offered, customers must return and make a new purchase Does That's So Fetch require a receipt to make a return?.Does That's So Fetch offer a money-back guarantee?.Does That's So Fetch accept in-store returns?.How good is That So Fetch's customer service for returns?.What is Thats So Fetch's exchange policy?.Does That's So Fetch offer free returns?.
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